Work with GALS

Part-Time Perinatal Childcare Program Care Coordinator

Job Title: Perinatal Childcare Program Care Coordinator
Reports To: Perinatal Childcare Program Director
Location: Hybrid, in-person work in Austin, Texas and surrounding areas
Hours: Part-Time (20 hours/week, up to 32 hours depending on program needs and experience)
Compensation: $28 hour, with potential language differential 

About Us

GALS is a community-based organization dedicated to supporting families through the perinatal period. We provide culturally sensitive, accessible childcare to help parents access essential health and wellness services with peace of mind, centering Black Families. Our childcare services are designed to reduce barriers for families in need, supporting their journey from pregnancy through postpartum by providing safe, nurturing environments for their children.

Position Summary

The Perinatal Childcare Care Coordinator will play a key role in supporting the organization’s childcare program by coordinating care schedules, managing client intake, and ensuring smooth communication between families and childcare providers. This part-time role is ideal for someone who is detail-oriented, empathetic, and has a passion for supporting families. The Care Coordinator will work closely with the Childcare Program Director to maintain high standards of care and ensure families feel confident and supported.

Key Responsibilities

1. Client Intake & Scheduling

• Conduct client intakes to assess childcare needs and answer questions about program services

• Schedule childcare services based on family needs and program availability, coordinating with the childcare staff and families for seamless service delivery

• Track and manage care schedules, maintaining accurate and confidential records of child attendance, family preferences, and childcare hours

2. Family Communication & Support

• Serve as a primary contact for families using childcare services, providing updates, answering questions, and addressing concerns in a supportive, compassionate manner

• Maintain regular communication with families, gathering feedback and sharing updates to ensure client satisfaction and program improvement

• Support families in accessing additional services as needed, such as social services or community resources

3. Coordination with Childcare Staff

• Work with the childcare team to ensure family preferences and any special care instructions are followed, promoting a safe and positive environment for children

• Assist with preparing and organizing materials needed for each childcare session, such as toys, snacks, and educational supplies

• Support the Director of Perinatal Childcare in coordinating childcare staff schedules to ensure adequate coverage for each session

4. Data Management & Reporting

• Maintain accurate records of childcare services provided, including attendance, incidents, and feedback from families

• Collaborate with the Childcare Program Director and the Data and Evaluations Director to track program metrics and contribute to reporting on service impact and areas for improvement

• Assist in collecting and analyzing family feedback to ensure program quality and responsiveness to family needs

5. Community Outreach & Engagement

• Participate in outreach events and support the Childcare Program Director with program promotion to increase community awareness and service enrollment

• Build and maintain relationships with local organizations to help connect families to additional resources and services

• Participate in advocacy initiatives related to childcare

Qualifications

• Experience: 2+ years of professional experience in client support, care coordination, or childcare management, preferably in a nonprofit or family services setting

• Skills:

  • Must have strong organizational and multitasking skills with attention to detail

  • Must have excellent communication and interpersonal skills, with ability to be direct as needed and with a compassionate approach to working with families

  • Experience with perinatal, maternal, or child health or education services

  • Proficiency in Microsoft Office, Google Workspace, and client database management systems

  • Ability to work independently, prioritize tasks, and adapt to changing needs

• Preferred:

  • Experience teaching or facilitating out of school programming, camps or drop-in care

  • Bilingual (clients commonly speak English, Spanish, French)

  • Familiarity with trauma-informed and culturally sensitive care practice

  • Higher education in social work, early childhood education, or a related field, and/or lived experience supporting families in early childhood

Disclaimer: The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day-to-day. The candidate selected for employment will be required to submit to a criminal background check. We strongly encourage people from underrepresented groups to apply.